FullTime Fairways Privacy Policy

FullTime Fairways

Privacy Policy

Effective Date: [2/20/2026]

Last Updated: [2/20/2026]

FullTime Fairways ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (fulltimefairways.com), create a membership account, or use our self-service indoor golf simulator facility. Please read this policy carefully. By using our services, you agree to the practices described below.

1. Information We Collect

1.1 Information You Provide Directly

When you create a membership, make a reservation, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Billing address

• Payment information (processed securely through Square; we do not store full card numbers)

• Emergency contact information (optional)

• Signed liability waiver and membership agreement

1.2 Information Collected Automatically

When you visit our website or use our booking system, we may automatically collect:

• IP address and browser type

• Pages visited and time spent on the site

• Device type and operating system

• Referring URLs

• Cookie and tracking data (see Section 5)

1.3 Information from Facility Use

When you access our physical facility, we may collect:

• Booking history and simulator usage logs

• Access control records (entry and exit times via PIN or app)

• Security camera footage (recorded 24/7 for safety and property protection)

• Overtime usage records and associated charges

2. How We Use Your Information

We use the information we collect to:

• Create and manage your membership account

• Process payments and send billing confirmations

• Generate and deliver booking confirmation codes (PIN or app access)

• Communicate important account updates, policy changes, or facility notices

• Monitor facility access and security via camera systems

• Investigate and resolve billing disputes, damages, or policy violations

• Enforce our membership agreement and terms of service

• Send optional marketing communications, promotions, and tournament announcements (you may opt out at any time)

• Improve our website, booking system, and overall member experience

• Comply with applicable laws and regulations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

3.1 Service Providers

We work with trusted third-party vendors who assist us in operating our business. These providers only access your data to perform services on our behalf and are required to protect it:

• Square – Payment processing and point-of-sale

• Whoosh – Booking, scheduling, and membership management

• Email and SMS platforms – Member communications and booking confirmations

• Cloud storage and security monitoring providers

3.2 Legal Requirements

We may disclose your information if required to do so by law, court order, or government authority, or to protect the rights, safety, and property of FullTime Fairways, our members, or others.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring party. We will notify you via email or prominent notice on our website if such a change occurs.

4. Security Camera & Facility Monitoring

Our facilities operate 24/7 and are monitored by security cameras at all times. This footage is used solely for safety, security, and the enforcement of our membership policies (including monitoring for unauthorized bay use, damage, and overtime occupancy). Footage is retained for a limited period and is not shared with third parties except when required by law or in connection with a reported incident.

By becoming a member and accessing our facility, you acknowledge and consent to this monitoring.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device. We use them to:

• Keep you logged in to your account

• Remember your booking preferences

• Analyze site traffic and performance (e.g., Google Analytics)

• Serve relevant advertising if applicable

You can control cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our website or booking system.

6. Data Retention

We retain your personal information for as long as your membership is active and for a reasonable period afterward to fulfill legal obligations, resolve disputes, and enforce our agreements. Security camera footage is retained for [30 days] and then automatically overwritten.

7. Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data (subject to legal retention obligations)

• Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly

• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information in Section 10.

8. Children’s Privacy

FullTime Fairways does not knowingly collect personal information from individuals under the age of 13. Our services are intended for adults and minors accompanied by a parent or legal guardian. If you believe a child has provided us with personal information without parental consent, please contact us and we will promptly remove it.

9. Third-Party Links

Our website may contain links to third-party websites (such as our booking platform or social media pages). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

FullTime Fairways

Website: fulltimefairways.com

Email: info@ftfairways.com

Location: St. Louis, MO

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this document and, where appropriate, sending a notice to your email address on file. Your continued use of our services after any changes constitutes acceptance of the updated policy.